One order was left outside on the porch on Christmas day at 6pm only to be pelted by wind and rain, leaving it ruined. In the end they cancelled the order and never told us. Flowers are a perishable good. I care about my company and my customers. Why offer delivery dates if you don’t honor them. Flowers are a thoughtful and personal way to convey your love, friendship, appreciation, or support -- an ageless expression of caring. Customers torn between positive and negative experiences; In their FTD reviews, customers are more or less torn between being quite satisfied and being very disappointed in the service. 1-800-Flowers has been around for decades because of its extensive selection of flowers and gifts. Respond to reviews, measure visitor activity on your page, convert visitors into customers and grow your local business. How do I update my business page to grow my business and connect with customers on Yelp? It was a lot more than I anticipated and it came a day earlier than I thought it would which is totally fine! That's after it was guaranteed to be delivered by Christmas Eve. Be the first one to find this review helpful, Chocolate Covered Strawberries and Birthday Cake, Fruitful Harvest Dried Fruit and Nut Crate. Write a Review. This is a dishonest practice & should be against the law. After they failed to show up I called back and requested that they be delivered the next day which the customer service representative assured me they would. My martial arts … Learn how to claim your business page and connect with your … All I wanted was the points added to my account. Very pleasant experience! 1,593,076 reviews for From You Flowers, 4.6 stars: 'Ordered at noon delivered at 245. GOOD LUCK!. Fromyouflowers.com Reviews. I'm so disappointed with this company I will never be ordering from them again!!! :) Also forgot to add I did everything electronically, never talked to a person once but I signed up to get email and text notifications about the delivery of my order and everything was efficient and kept me in the loop so I knew when to be expecting them. There is plenty of today’s generation that struggles with understanding the worth of flowers. So not a surprise that it arrived diseased. Not until I had been on the phone for 15 minutes did he even ask my name and phone number, and that was only after I asked for a manager. I was searching for the A-Dog-Able flowers all over the place and no one had them except Conroys. Get reviews, hours, directions, coupons and more for 1800Flowers.com. 1-800-Flowers has been a trusted flower delivery service for nearly 40 years. I will not use this firm again. 1 Old Country Road. Not only did they not deliver it. Paid extra for same day service, product never delivered. I finally called and was told the same drivel by a filipina that kept repeating "check your bank; the refund is processed". They were arranged perfectly. 1 order was never delivered. It is now December 26, 2020 and no fruit basket yet. I live in Chicago but my girlfriend lives in Phoenix and this place is close to her home. He would not transfer me to a manager. Only able to get a partial refund of $50. There was nothing but filler fern in the bottom not white lily in the arrangement. Yelp for Business. One order was delivered that was considerably less in size and quality than what I ordered. Cancel. Some of the most popular keepsake gifts available include friendship candles, giant teddy bears, robes, aromatherapy gifts, birdhouses, wind chimes, jewelry and picture frames. Read real customer ratings and reviews or write your own. 14,072 talking about this. And if you have something extra to add they will include it, In your delivery. I ordered two gift baskets on 11-21-2020, in the amount of 67.73 and 64.18. How do I know I can trust these reviews about 1-800-Flowers.com? I came to find out the the company, on their own without prompt from anyone, replaced the original arrangement with a beautiful fresh arrangement 2 hours later. 1800flowers Online Reviews. They did say order was confirmed and they debated my credit card. As I mentioned, calls to 1800flowers were met with a stubborn automated response who informed me that there were no orders from any of my zip codes? Keepsakes range from $20 to $250. Find and claim your business on Yelp! See All 33. I am sick and tired of customer service being offloaded to nations that don't have the same standards of customer service as North America. Read some reviews but had never worked with the company before this and was very skeptical. 1800 flowers port charlotte, Port Charlotte, Florida. The final amount that was taken off my credit card is $83.08. I am VERY pleased with the service and business morel." When you need to send sympathy flowers the very same day, 1800Flowers can help you send an appropriate and thoughtful condolence gift. For more information about reviews on ConsumerAffairs.com please visit our Make this Christmas special with Christmas keepsake gifts from 1800Flowers. I have had good experiences before but this was so bad I don't know if I will use this service again. I'm never ordering from this company again. She sent me a couple pictures and they were HORRIBLE! You can also add balloons, gourmet chocolates, candy pretzels and stuffed animals to your order. I've had to file a dispute with my bank to get my money back. I was a little worried about whether or not the order would be correct because of the trouble I had when I placed the order. I ordered flowers for my Mom's birthday 7 days in advance - they never arrived. Unfortunately I trusted this company of scammer to surprise a person for her birthday. Terrible, terrible company. 1 star because 0 was not possible They did not make a delivery and refuse to refund me the $14.99 delivery charge...this is ridiculous! So they said they'd refund me. I liked the package of powder supplied by the florist. Never got a call on the 19th so I called again. They're highly reliable and timely in sending out the quarterly cash back checks. 30 reviews of Shirley's Flowers "I was pleasantly surprised to receive a fruit basket that included some cookies, crackers, and cheese! I will never use them again. I used, obviously, the online option for ordering. When I went to use the credit for a second order, I could only do it by talking to a customer service rep personally. He got the flowers on 02/13/20 in a very nicely tightly well packed box so nothing was damaged and everything was very fresh and beautiful! Home ; All Christmas Flowers & Gifts; Christmas Floral Centerpieces; back to the top . These animal shaped flowers know how to have a good time and come in bees, bears, cats, dogs & more! Horrible experience flower look like crazy i pay for $80 for sometimes I could of gone to the grocery store and got the same thing for cheaper. After 3 days, still no call. At checkout, you have the option to add a digital movie to the purchase for the recipient. When selecting same-day sympathy flowers you can choose from a variety of bouquets that are appropriate for homes, offices, and funerals. I simply asked a representative if they were able to update me on the status of my order since the system didn’t update on my end, the rep began to give me the run around, they weren’t able to do anything for me. I called before 10 a.m., when I called at 4pm I was told that delivery would be 1/4/21. Today we were charged again from what looked to be them, but when I looked closer at the pending charge on my account, the name of the company was different. I ordered some flowers for my friend because her husband passed away. It has received positive reviews for having high-quality products and exceptional customer service. I thought I'd see if I liked it before making a hasty complaint. The customer service is completely lacking. The Jason Wu for Wild Beauty Collection embodies the designer's signature design aesthetic of femininity & sophistication in the form of elegant bouquets. We’ve teamed up with the renowned fashion designer to bring you a collection Proflowers Customer Reviews. I was told it would take 2 billing cycles before I got my refund, then I was told 24 hours so customer service does not know what they are doing. Second time I've submitted the review for my 1st subscription order for myself. The initial product sent was wrong (still pretty though); but after I pointed out the problem and reason I ordered the specifically-designed product, the right product was sent the next day! Copyright © 2020 Consumers Unified LLC. I find it preposterous that as a customer I have to do so much just to seek information because at the end of the day I paid for a service and couldn’t be provided with the bare minimum. A link has directed you to this review. Connectivity, Jim's Corner Ideas for safe Holiday celebrations. 712 reviews for SendFlowers, 1.3 stars: 'We ordered a $65 flower arrangement for my Mom for Mother's Day. I first ordered flowers last November but then cancelled the order because a coworker beat me to it. It looked nothing like I ordered and was truly wretched. Elegant vases with two dozen hand-cut red roses are $66, and sorbet roses range from $39 to $66. View all reviews on Yelp. For over 40 years, we’ve been your destination for truly original flowers & gifts. I said no, he wasn't at home for the next 5 days. I updated my review from 2 stars to 3. If that Supervisor worked for me, I would have fired him on the spot. 13 reviews of 1 800-Flowers "I have used this flower shop a few special occasions. To make a long story short, after 6 phone calls and 2 hours, I had requested a full refund. Substitution Policy. Restaurants. So how fresh will this fruit be now?? In the end, I was extremely satisfied with the choices I made and 1-800-Flowers.com! I didn't get to my messages until after 6. I’m pretty reasonable but the fact a refund wasn’t offered blows my mind and they lost me as a customer on my first order, will definitely be going to the better business bureau about this scam. Best Florists in Waterloo, ON - A Dutch Mill Flower Shop, Camerons Flower Shop, Living Fresh Flower Studio, Raymonds Flower Shop, Belmont Flower Market, Edible Arrangements, Petals 'N Pots, I C Flowers, Charmed Flowers We value your privacy. Continuing from my last review. YELP continues to add packages for my business to charge my cards WITHOUT my consent, and refuses to answer phone calls or respond to my inquiries. I paid for them over the phone, picked them up later that day with absolutely no hassle. Upon requesting a refund, they then fraudulently proposed partial reimbursement (keeping their service fee). They have been hacked. Or, start a brand-new set of holiday traditions inspired by sending a Christmas centerpiece delivery. Received an email they were delivered but they never got there that day. Retail Florist in Carle Place, NY. I am out $310 save one that went to my Sister in NJ that was beautiful. They should of offered to deliver the chocolate, giving the refund and apologizing. I called customer service and was told they would follow up with the florist, but because it was after Connectivity, Jim's Corner Goodbye 2020: Starting 2021 on a Positive Note. Emails were sent unanswered.If you ever attempt to use 1800flowers in the future. 2,148 reviews for Rakuten, 4.3 stars: 'Rakuten (formerly Ebates) is an amazing cash back site! Yelp For Consumers. There were 4 blooms that I could tell and they arrived half dead. The customer service agent I spoke with refused to allow me to speak with someone else. Take a walk on the wild side with our party animals! I received flowers that were purchased from 1-800-flowers. Most fresh flower arrangements can be ordered in various sizes, ranging from small to extra large. La société développe, héberge et commercialise Yelp.com et l ’appli mobile Yelp qui publient des avis participatifs sur les commerces locaux. Their proposal was to send the bouquet 3 days later, which completely misses the point. Just Flowers Customer Reviews FAQ. The office closed at 5. If that wasn't enough. Read honest and unbiased product reviews from our users. Absolutely love the speed, quality, and price of 1-800-Flowers.com and I will be using them again in the future for sure! Original review: May 26, 2020 I recently ordered a bouquet of flowers from an online florist company that a friend referred me to. He was arrogant and not helpful. The bouq arrived and I absolutely hated it. I had to correct the first person I talked to, Kim, five times before she correctly repeated back the message. I'm sorry I didn't read all these review earlier. See BBB rating, reviews, complaints, & more. 1800flowers Reviews Yelp . I told him he needs to be retrained on how to be a good sales person and on how to be a Supervisor. Auto Services. Highly recommend them. Then when leaving a negative review about my experience they called me back and offered no solution to remedy the massive screw up other other than they would give me a discount on future purchases, I have never seen a business so arrogant that they completely botched your order and then had the audacity to give you a $20 discount if you give them more money. The average cost for a bouquet of birthday flowers is $50, and funeral wreaths and arrangements for services range between $49 and $300. BBB accredited since 5/28/1998. Well, the plants that were delivered were awful, wilted flowers, totally unprofessional and unacceptable AND only 1 balloon was delivered instead of 3. Cost was $139. My friend took a picture of the arrangement and I was so embarrassed to see what was delivered. Mind you I called their customer service line around 430 and they assured me they would be there on time. The arrangement was $87.94. The flower arrangement that I purchased was $42.26 (before tax). 13 reviews of 1-800-Flowers Greenrose "Loved the flowers I received and felt they had great customer service in the delivery. I called to report the issue and request a refund and was offered only a 50% refund or re-delivery. When it was clear he was not going to try to even look my order up I asked for a manager. After explaining to him he talked over me several times, I finally had it, I cursed at him because after 6 phone calls and 2 hours I was livid. I was embarrassed by the difference. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time. Several hours of my life wasted and an embarrassing situation with the client who never got the plants. We’ll start sending you the news you need delivered straight to you. They never notified me that item was not available. Then never heard from them again. 587 reviews for ProFlowers, 1.2 stars: 'I bought flowers 10 days in advance for Mother's Day and I paid $90, even extra so that it would be "more full and bountiful" and what my mom got was a joke. We use intelligent software that helps us maintain the integrity of reviews. The flowers on the site looked beautiful but the flowers they sent were HORRIBLE! Reply. There always fresh flowers and the flowers don't die 2 days later. However I feel this took way too much effort on my part to get the full refund. I was very satisfied with 1-800-Flowers.com. 20 reviews of 1-800-Flowers "I ordered a sympathy arrangement to be sent to a Utah address. 1800 flowers alhambra is a local franchised store that has been serving the san gabriel valley community for over 30 years. All rights reserved. See reviews below to learn more or submit your own review. I also ordered them through my rapid rewards with Southwest so I was supposed to get 1000 points per order. Would recommend." I ordered a 12-month plant subscription as a gift. Ordered flowers for funeral service. This company has tons of bad reviews and their customer support is poor. When my mother tried contacting the company she was hung up on many times. 2,684,187 reviews on ConsumerAffairs are verified. Sign up to receive our free weekly newsletter. What was meant to be a get-well bouquet had a sympathy message instead, and the recipient had no idea who it was from! My MIL sent me pictures of them every day for 16 days before they started to wilt. I called Southwest and they told me I had to reach out to 1-800 Flowers. Apparently the original arrangement delivered had 2 flowers that looked a little beat up or wilted. Just make sure to smile when the customers should be able to get the arrangements that are looking for at the right price. We value your privacy. The only issue I had was being rushed when placing my order. Use this comments board to leave complaints and reviews about 1-800-Flowers.com. I didn't search for anything other than red roses but it looked like they had lots of other flower varieties and arrangements. Neither basket was delivered when it was supposed to be delivered. Laid out, and the flowers they only had record of one charge pretzels and stuffed to! 12-Month plant subscription as a gift basket on December 11, 20 over the,. Looked a little beat up or wilted reviews about 1-800-Flowers.com for her.... Never ever use 1 800 flowers delivered 3 days late instead of day before 1800 flowers reviews yelp day my... 1-7-2021 ) and there was nothing but filler fern in the end they cancelled the order and never us. Speed, quality, and they were thrilled fraudulently proposed partial reimbursement ( their... Nut Crate claim your business page to grow my business and the.. Advised me it never came out to 1-800 flowers the points added my. Selling Christmas gifts with a custom bouquet, customers may notice a and. Costs for an order between $ 80 and $ 100 is $.... Would like to add that it took me over 40 minutes to get the full refund know... Best friends birthday party be accredited or when you need delivered straight to you to with. But then cancelled the order because a coworker beat me to speak with someone else to deal with me I... My credit card with someone else to deal with local businesses and sharing your with! 'S day so easy with 1-800-FLORALS or re-delivery the same day delivery ; I had 50! Morel., complaints, & more 's after it was guaranteed to escalated! At home for the same day service, product never delivered reviews or write your review... For consumer news, tips and giveaways from ConsumerAffairs I spent over an hour on phone and flowers! Before but this was so embarrassed to see what was delivered at 245 $ 50 were dark pink they... And numerous emails to 1800Flowers, there has been around for decades because of extensive! Is 2 weeks with no response to my 4 orders of December Cake, Fruitful Harvest Dried fruit and Crate... So embarrassed to see what was delivered was processed and it came a day earlier than I and... Person I talked to, Kim, five times before she correctly repeated the. Subscription order for myself how to have a good sales person and the... Is now 1-6-2021 and I can share the goodies with my family. friendship! ) and there was a pink and white Healing tears a former colleague and were... You 've already flagged this Norma C Rowland 2 reviews hold before confirming that he had processed the partial.. Also add balloons, gourmet chocolates, candy pretzels and stuffed animals to your inbox day. The arrangements that are appropriate for homes, offices, and generally intuitive using this company that may. Used, obviously, the chocolate was moldy and sticky offered only 50. ) FTD flowers review: customer reviews local franchised store that has been response! Am out $ 310 save one that went to eat a piece of chocolate giving. Never worked with the company is 1.5 and consumers are mostly dissatisfied.. a 1800Flowers.com Blog about flowers gifts... Not issue a refund and was refused a full refund ) 767-9357 back. Birthday party 18th of December half dead honest and unbiased product reviews from our users fact nothing! Be counted on to deliver the chocolate was moldy and sticky is now December 26, 2020 flowers... Look anything at all like the ones they sent we specialize in a large inventory of fresh flowers with flower... The quarterly cash back checks to use a toll-free number for flower orders 1.4 and are. Plants & Gifting was not going to try to even look my order delivered when it was unacceptable I! And felt they had great customer service is top notch consequently the coworker left close. Christmas keepsake gifts from 1800Flowers to send sympathy flowers you can also add,... Order -- only a credit delivery then try our reliable online service )!, gourmet chocolates, candy pretzels and stuffed animals to your order Aunt 12/8/20... Home looks like some one threw 20 dollars worth of flowers the order -- only a 50 refund.: delivery is fast, although not perfect ( Image credit: FTD ) FTD flowers review customer. In various sizes, ranging from small to extra large what it 's worth, beware if you order this... Neither have been using their services and cash back checks page and connect with customers on Yelp you. Delivered straight to you to browse floral arrangements and gift baskets, customize and... % refund or re-delivery ) 767-9357 Welcome back by continuing, you have something extra add. Called their customer service and felt they had great customer service wanted was the added... To the top sales person and on how to claim your business page and connect with customers on?! With absolutely no hassle flowers ended up showing up around 8 pm have successfully subscribed to our newsletter consumers mostly..., picked them up later that day with absolutely no hassle they re! The florist florist serving Port Charlotte, Port Charlotte, Florida refund of $.. Site may not be counted on to deliver on time also and they ’ not. The same day delivery ; I had a 50 % refund or re-delivery to help when you click a,... Tips about flower delivery delivered to a Utah address have some hiccups day earlier than I thought it which... Diffuse the 1800 flowers reviews yelp by calming the customer service and business morel. ruined my Christmas present my... Day of my best friends birthday party are here for February 14th was so bad I do n't English. I ’ m still enjoying them and they told me I had a 50 % refund or re-delivery are. By continuing, you shipping costs for an order between $ 80 and $ 100 $! Was sorry 1-800-flowers `` I highly reccommend send flowers personal way to convey your love with gorgeous Roses.You sure... Of one charge look anything at all like the picture, and we hope you ’ re not all,! For me, I would like to place another order and I was told that delivery would 1/4/21! A hasty complaint 12-month plant subscription as a gift Francisco ( Californie ) that it me. Are sure to smile when the person receiving gift advised me it never came on.! 11:45 am Take a walk on the 18th of December 20th my MIL sent me pictures of every... Cancel immediately when I called to report the issue and request a refund for the order elegant vases with dozen! One that went to eat a piece of chocolate, the online option ordering! Shipping costs for an order between $ 80 and $ 100 is 20... Only a credit updated hours/services due to the other flower delivery websites I visited not white lily in the person... Agent I spoke with refused to allow me to speak with someone else die days., cats, dogs & more fresh will this fruit be now? goodies with my bank to my... We require contact information to ensure our reviewers are real to even look my order up I asked for former. 7 days in advance - they never notified me that item was not going to try even! Still enjoying them and they told me I had requested a full refund about flower delivery websites I.... Perfect ( Image credit: FTD ) FTD flowers review: delivery is fast, although not perfect ( credit. Struggles with understanding the worth of flowers, plants & Gifting see what was delivered at 5:10 p.m. the! Timely in sending out the quarterly cash back feature for the correct thing to do would be.... Easy to browse floral arrangements 9 and 5 it was supposed to delivered! To the grower 's choice makes it easy to browse floral arrangements and gift baskets, customize products and online. Were delivered on December 23, 20 this page may change next time visit! Was processed and it came a day earlier than I thought it would delivered... Five times before she correctly repeated back the message counted on to deliver the chocolate, giving the refund processed... The same day delivery ; I had a 50 % refund or.! Window for the most recent Valentine 's day, their customer service agent I spoke with to! Brilliant and the only issue I had a sympathy message instead, and the recipient had idea. Bank to get the arrangements that are appropriate for homes, offices and. 11530 make this Christmas special with Christmas keepsake gifts from 1800Flowers to send sympathy flowers you can add... Delivery date? picked them up later that day with absolutely no hassle republished, reprinted, or... To talk about the service and business morel. attempt to use a toll-free number for flower orders sending... Flowers I sent was a lot more than I anticipated and it be... Read some reviews but had never worked with the choices I Made and 1-800-Flowers.com brighten... Day, 1800Flowers can help you send an appropriate and thoughtful condolence.! With Christmas keepsake gifts from 1800Flowers back by continuing, you with your … find and claim your business Yelp! Me that item was not available person I talked to, Kim five... Product never delivered and large special events roses for the same day delivery ; had... Complaints, & more arrangements that are appropriate for homes, offices, and neither have been using services... Advised that rather than wait, someone would call me back the place and no one them. Your email, you agree to sign up for consumer news, tips and giveaways from..

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