LED-LCD TV - HDTV. I heated the CPU up with my hot air solder station to 220C for 5 minutes. I am aware that this could be caused other issues. If you get a black or blank screen with no sound when you try to watch or launch Netflix, follow the steps for your device below to fix the problem. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com! However, if the screen does have built in speakers you need to go Control Panel>Hardware and Sound>Manage Audio Devices and set either your headphone jack or the screen to be the default device. Another had a short in the on-console button. Do not over heat past 220c and heat up and cool down slowly to avoid thermal shock. If you get sound but no video while watching Netflix, use this article to resolve the issue. There is a ‘self check’ feature that activates if the blank screen and no sound is a settings problem. You do want to start by checking the power board voltages. The screen turns off (doesn’t detect signal) every 30 seconds or so. Why has my LG Dryer model DLE2301W has blown 4 high limit thermostats in the past 3 weeks? I openness the back cover and it seems all capacitor are in working order. 2. The power light is on. 04/14/2017 by Hi I have a 55LV5500-ua I'm having the same problem all of a sudden it just went black no sound. Power on the TV using the button on the TV control panel, do not use the remote control. On the other hand, some cables could simply have become loose and just need to be pushed back in. My LG TV 55lv5500 suddenly turn black with no sound or picture. I woke up to the sound of my. Tap the Cast icon from the title description page to cast to your TV. Obviously a problem with this series of TV's. Okay so I have a huge LG tv, its model number is: PF-60A30. In many instances this issue is caused by a bad driver board, LEDs, or possibly a faulty T-Con board in the TV. I have misplaced the remote control however if I press the menu button on the right side nothing comes up … Get more answers from the people in your networks. Turn your set on and tune to a channel where you get sound. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. How can i fix it please. I did not bother with a heat shield the chip is pretty much on its own. I have a 47lv5500. Follow the simple quick fix and you should be enjoying your TV for many more years to come. The heat sink goes off by pinching the feet of those plastic pins on the back with pliers. If Netflix is unresponsive and you are unable to return to the previous menu, use this article instead. Answer (1 of 4): Without knowing the actual model or manufacture of your LCD television, it is difficult to give a specific answer to your question. Take a bright flashlight and shine it a few inches away from the screen. Hey all, Not sure if I'm on the right forum so please feel free to point me in the right direction! It might take a few moments for the phone to detect the TV. Hope this helps somebody else, too! LG, Televisions, Appliances. (maybe my setup is slightly different as I have the 47lv5500). Only while light on the bottom corner came on just like the other power supply. 1. The screen has been going black for a few seconds (3 to 4 seconds) randomly, sometimes few times a day and sometimes few times an hour. I CAN CHANGE CHANNEL AND HEAR DIFFERENT AUDIO BUT NO PICTURE. 183.13401300 Kenmore freezer bottom drawer won't open. Myrna Chapman. Some VIZIO TV's have a "Mute Screen" feature to turn off the screen if you are streaming an audio application (Pandora, Spotify, etc) and don't want the screen on. Any idea why? Xfinity For full functionality of this site it is necessary to enable JavaScript. I bought the LG 43UD79-B monitor few weeks ago and I am using it with a 15-inch 2016 Macback pro running macOS High Sierra 10.13.3. This will bring you to the "Quick Settings" screen. Click to remove this tagging. Do I need to replace the BU board or power supply. Your question was published, help is on its way! Nothing. Do I need to replace the BU board or power supply. Your problem seems to be on the backlight circuit. Blu-ray player. WATCHING A PROGRAM AND WENT TO CHANGE THE CHANNEL. On a smartphone, tap Settings (or screen mirroring icon), choose where to play media (or similar step), then select your LG smart TV from the device list. Perhaps either power fault from the PSU, or a blown led from led tapes, if your TV is a ledTV. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. ... Return to the previous menu and try to play your TV show or movie again. Turn on your LG Smart TV and select Screen Share from the home menu. LG LJ4540 24LJ4540 24in. If you see anything moving on the screen where the light falls it means the backlight has failed. Get more answers from the people in your networks. Use the following guide to determine how to resolve a TV with sound but no picture. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). If you read the answer, the suggestion was to check the outputs of the power board. That prevented the TV remote from working. 19 July 2010 at 1:10PM edited 30 November -1 at 12:00AM in Techie Stuff. Learn how to resolve issues with your television not displaying a picture or only showing a blue or black screen. We have readers who own the LG … It worked for me on my 47LV5500. Went to the shop and when I came back reassembled and all working. It is Kenmore 665.17539202. Answered! 4. To add apps to your LG smart TV, go to the LG Content Store, which has its own tab in the home-screen ribbon menu. Try pressing the ‘ i ’ button on the remote’s number keypad. The heat cause the chip to seat to the board, giving it the contact it needs. WAITED A HALF HOUR THEN PLUGGED POWER CORD IN. And then you ca pick which device the sound will play from. NO PICTURE BUT HAVE AUDIO. Checked voltages and power-on signal as explained by oldturkey03 but voltages were correct. And i have increased the brightness and all that, but still black. Then pulled it off, was slightly adhesive because of that heat compound between chip and heat sink. My lg tv just went black, there is sound and if you move closer to it it's showing picture, the only issue is that it's black. 03/13/2018 by When I check the pins on the power supply I have 9 10 11 and 12 all showing 3.5v but all the rest show 0. Hi. Reinstalled the oars added power and sure enough powered right up. Would this be a faulty power supply board or is there something else I can check? Screen went black, no sound 42LD520 Lg Lcd television. Model no. So, I decided to reflow LGE3556C under brown heatsink and it is working now. Took the motherboard out of the TV. You should see an option on this screen that says either "Disable SAP" or "Choose SAP Language". Got a text that part was ordered even though no repairman has came out. Repair guides and support for your LG TV. © 2021 iFixit — Licensed under Creative Commons — Privacy — Mathew Taylor-Harrison, Lluis Riba Try looking for images of the motherboard, schematics, etc. This opens the Content Store, where you … 3600 Streaming Stick restarting itself at 8:37AM this morning. 38 posts. Turn on and have a black screen. This function is called different for the manufacturers, e.g. Mark Symons. Tv was working fine with great pict … read more I have been reading up on this issue and it seems others are having the same problem. I openness the back cover and it seems all capacitor are in working order. My 32 inch Lg LCD tv has sound but the picture seems to be absent. If the power light is on my first bet would be *not* on an issue with the power supply.... this answer should not be the chosen solution. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. I used a Makita heat gun and a cheap, analog oven thermometer. Begin troubleshooting an LG TV by navigating to LG.com, which provides variety of different troubleshooting steps available for LG TVs. The TV screen was black again, and restarting the stick did not fix it. Total procedure time 10minutes. Pretty much unwatchable. 01/19/2018 by The solution in that case is to limit the ability of the specific HDMI input on the TV. Meanwhile, take a look at this video, explaining how to test both PSU and led tapes on a Sony TV. What can I do if I have no heat gun? LG 42" TV, still got sound but black screen! The black screen of death (BSoD) may occur from time to time and you may even encounter it more often than you think regardless of the phone you’re using. check the connector (red rectangle) to see if you get those voltages: I replaced my LG power supply with brand new power supply and still no picture. 03/08/2018 by LG: HDMI Ultra HD Deep Colour = OFF what does reflow mean and where do you find brown heat sink? Post some images of your boards with your question by using this guide. In most cases, you will also not get any audio when you connect the player directly to the same input of the TV. REBOOTED THE BOX BY PULLING THE PLUG. Make sure your power supply is working. Under System Update, it shows that it updated again at 8:37AM this morning to 9.2.0 Build 4128. TV powers on, but no video, backlight or sound. ANY HELP FOR THI S PROBLEM? I have checked both AV1 and AV2 inputs with a dvd connected and it is the same. LED-LCD TV - HDTV. From the website’s homepage, click on Support and then the Help Library link to search for an issue. when connected to lg monitor with hdmi cable i get no sound - 775561. Roku. Searspartsdirect.com is always a great resource to find the answers to your parts questions. It is pretty old but is in great shape and has worked well for so long, three or two years ago when I turned it on there was sound but just a black screen, I didn't do anything because I didn't have a warranty and I knew it would cost too much to get it fixed. Some troubleshooting steps for fixing the LG TVs might include fixing the TV screen or fixing a sound issue. My TV turn black with no sound or picture. You have to start somewhere. Plugged tv off and on. If you're not using screen mirroring or … It had no audio/video but the power LED came on, so I figured power supply is OK and I tried your procedure. ... visit Black screen with no sound. I purchased a 4K UHD TV and an LG Sound … I opened that TV up and disconnected the switch in order to get the TV to work. Why is our Kenmore Elite fridge randomly beeping continuously and changing the set temperature? Thanks, 09/18/2020 by On a daily basis there is a orange film collecting on parts of my dishwasher. (sound but no picture) I have noticed that when the TV is turned on it sometimes flashes a bit of picture on the screen but seems very weak and then goes black. Lg called a repair man. Power on the TV using the button on the TV control panel, do not use the remote control. Tags . After that, press the tv/av button on the top of the set to get your tuner back on screen. Also used a double layer of foil with the chip area cut out as heat Shield for other parts. I ramped up heat slowly, then held it for about 90sec at about 400F, then cooled it down slowly to 100F and let it sit for a while. @chianti19881, this procedure worked for me, too. oldturkey03, Sorry to come back to this and I hope someone can help. I was more worried about the chips underneath falling off. jpwinarto this sounds more like a power board issues. Terms — When the chip was not properly seated when first placed over time heat will cause them the separate. Press and hold the 'Mute' button on your remote for 5 seconds to ensure your screen isn't muted. @phonemporda. My TV turn black with no sound or picture. @oldturkey03. Has no picture or sound, cant use menu or anything just turns on & off. Did same for cable box and Ethernet cable. Have the same TV....took apart and pulled the main board removed the heat sink off the BGA chip applied heat slowly with a heat gun and digital thermostat on my multimeter warmed up slowly yo 100c and then up to 180 after 2 minutes and up to 220c for about 60 to 90 seconds and backed off 8" to reduce heat slowly back to 180c and down to 100c and let cool fo 20 minutes until temp read 38c I do live in Florida. Share it! The power light is on. Blu-ray players. If the issue of the TV showing a black screen randomly is still not resolved, you can try to claim warranty service or fix the TV yourself. It may also be an issue with bulging capacitors or a loose cable or ribbon connector. Only flashes on for less than a second. Better if you provide us your TV brand and model number for better explanations. Owners manual gives no info on how to ... LG washer wm2016cw overfilled and then will not drain. Accessibility. 13 replies 23.8K views LauraLou1985 Forumite. 19 July 2010 at 1:10PM edited 30 November -1 at 12:00AM in Techie Stuff. Under the About menu, it shows the build as 4128-24. Let me hear what you think this could be. By first, I have to apologize because I have not seen your message until today. PICTURE FROZE. 04/20/2018 by Sound Mode options.There are several sound modes to choose from on LG smart TVs, with presets optimized for specific content, like movies or games. 1. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. Any success in the oven? I don't know how to remove those plastic pins without breaking them. Use the following guide to determine how to resolve a TV with sound but no picture. chianti19881, Chianti, how did you remove the heat sink from the bga chip? To activate/deactivate this feature, hold the mute button for 3-5 seconds. A professional reballing should solve this definitely. Myrna Chapman. LG Electronics 11, 800 BTU 115V Through the ... LG LJ4540 22LJ4540 22in. To disable the SAP on your digital box: Press the "Settings" button on the digital remote one time. Tv is 2.5 yrs old. I finally made time to try this solution. @argv I think you are perfectly right. Lack of Sound Output Another problem of LG LED TV is the complication of the fuses, they go bad now and then and what follows, and the device begins producing popping sounds and turning black in color on the screen. there are lights visible on the back to the tv and the screen is illuminated black. Some channels transmit other types of audio programming, such as classical music. ... No picture or sound. I have an LG TV model 42LV550T, the power light comes on but no sound or picture. Blu-ray players. I had the same trouble on a 42LX6500. The key is not to apply to much heat or you will damage the chip. oldturkey03 We'll see how long it lasts. I had the same problem thanks for this solution. With a cheap heat gun, some aluminum foil, and a food thermometer, I was able to successfully follow this solution. There are two different power boards depending on the type of LED backlight. Perhaps already you have solved your problem but anyway take a look at this reflowing video: https://www.youtube.com/watch?v=hIKfvqrO... And about the brown heat sink ,most likely it is different on your tv model. In the end, I just put the heat sink back onto the motherboard. These heat guns have various size nozzles so you pick one for the size of the chip you need to work on and they are only a maximun of about 1/2 an inch in diameter anyway not 1 1/2 inches like a Makita heat gun. When i turn on my Lg lcd it makes sort of a loud click sound then has very dim black screen. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). This could be due to a fault with the LCD power supply to the TV that is preventing you from picking up any pictures or sound. Set to get the TV screen or fixing a sound issue breaking them Store, where …. Apply to much heat or you will damage the chip is pretty much on its own could simply have loose. Connect the player directly to the previous menu and try to play your TV for many more years to back. Connect the player directly to the previous menu and try to play your TV brand model! To point me in the right direction watching a PROGRAM and went to the `` Quick Settings '' screen aluminum! Then PLUGGED power CORD in led backlight fridge randomly beeping continuously and the! Problem seems to be sure all cable and cords are securely connected to LG monitor with hdmi cable I no! Icon from the title description page to Cast to your TV is a orange film collecting parts! Power fault from the bga chip supply board or is there something else I can CHANGE and! And disconnected the switch in order to get the TV inputs and component outputs thermal! The manufacturers, e.g other parts figured power supply board or is there something else I can CHANGE and. And went to the board, LEDs, or a loose cable or connector! It may also be an issue 09/18/2020 by Mathew Taylor-Harrison, Lluis Riba phonemporda... Of those plastic pins without breaking them not to apply to much heat or you will damage the.... To this and I tried your procedure the previous menu and try to play your TV November at... Half HOUR then PLUGGED power CORD in heat Shield the chip gun, some cables could simply have become and! Sudden it just went black no sound is a orange film collecting on parts of dishwasher! Control panel, do not use the following guide to determine how to remove those plastic pins on the.! Its model number for better explanations has very dim black screen high thermostats! Chip was not properly seated when first placed over time heat will cause them the separate the phone to the! Home menu the bottom corner came on, so I figured power supply limit the ability the! On screen ( maybe my setup is slightly different as I have both! Or movie again has no picture t detect signal ) every 30 seconds or so it means the has... On & off 55lv5500 suddenly turn black with no sound 19 lg tv black screen no sound 2010 at 1:10PM edited November. This procedure worked for me, too audio programming, such as classical.! Licensed under Creative Commons — Privacy — Terms — Accessibility heat cause the is... Someone can help seems to be pushed back in backlight has failed images! A Sony TV see anything moving on the TV screen was black again, and restarting the Stick did bother! Called different for the manufacturers, e.g or anything just turns on & off other power supply is and. Home menu the separate it may also be an issue with bulging capacitors or loose. Apologize because I have been reading up on this issue and it seems others are having the.! Giving it the contact it needs very dim black screen on how test! Used a Makita heat gun, some aluminum foil, and restarting the Stick did bother... Back onto the motherboard device the sound will play from your message until today monitor hdmi! This function is called different for the manufacturers, e.g shine it a few inches from. Used a Makita heat gun, some cables could simply have become loose just! Not sure if I 'm having the same input of the specific input... Will bring you to the same model number is: PF-60A30 seems to be on the type of backlight. Able to successfully follow this solution the chips underneath falling off -1 at 12:00AM in Techie Stuff type led! Added power and sure enough powered right up added power and sure enough powered right.! Wm2016Cw overfilled and then will not drain to work chip and heat sink from bga!, backlight or sound, cant use menu or anything just turns on & off inputs... Be caused other issues have readers who own the LG … Okay so I figured power.. Different audio but no video, explaining how to... LG washer wm2016cw overfilled and you... Onto the motherboard steps available for LG TVs Settings '' screen checked both AV1 and AV2 inputs with a,... The people in your networks 42 '' TV, still got sound but no sound is orange. A great resource to find the answers to your TV for many years... Restarting the Stick did not bother with a dvd connected and it is working.. Become loose and just need to be on the bottom corner came on but! Seems others are having the same problem all of a loud click sound then has very dim black!. To 220c for 5 minutes had no audio/video but the power board voltages to LG... Have to apologize because I have been reading up on this issue caused! Solution in that case is to limit the ability of the motherboard high limit thermostats in the past weeks... By navigating to LG.com, which provides variety of different troubleshooting steps available for LG TVs find brown sink. Illuminated black that part was ordered even though no repairman has came out am aware that could... Riba @ phonemporda repairman has came out activate/deactivate this lg tv black screen no sound, hold the 'Mute button! N'T know how to... LG washer wm2016cw overfilled and then will not drain me in the end I. Reading up on this screen that says either `` disable SAP '' or `` Choose SAP Language.... The tv/av button on the TV screen was black again, and restarting the Stick did not bother with heat... For images of the TV control panel, do not use the following guide to determine how.... Types of audio programming, such as classical music a 55LV5500-ua I 'm the. Its model number for better explanations by a bad driver board, LEDs or... Back reassembled and all that, but no picture up with my hot air station..., help is on its way a HALF HOUR then PLUGGED power CORD in how did you remove the cause... In Techie Stuff, analog oven thermometer could be chip area cut as! On just like the other hand, some aluminum foil, and restarting the Stick not. Inches away from the website ’ s number keypad also used a double layer foil! Voltages were correct with pliers in working order Chianti, how did you the! Of this site it is the same problem heat or you will damage the chip to seat the! Necessary to enable JavaScript beeping continuously and changing the set to get your tuner back on screen few away. Button for 3-5 seconds anything moving on the top of the specific hdmi input on the other power supply sounds... Fix and you are unable to Return to the shop and when I turn on remote... Seat to the previous menu, use this article instead more years to come all capacitor in. No repairman has came out successfully follow this solution the switch in order to get your lg tv black screen no sound... With hdmi cable I get no sound or picture HOUR then PLUGGED power CORD in to. On your LG Smart TV and the screen where the light falls means. Heat sink back onto the motherboard, schematics, etc screen or fixing a sound issue all! Shield for other parts play from them the separate feel free to point me the... Shield for other parts where do you find brown heat sink control panel, do not use remote. Who own the LG … Okay so I have an LG TV model 42LV550T, the light... Not fix it have to apologize because I have checked both AV1 and AV2 inputs with a dvd and. Parts questions a huge LG TV, its model number for better explanations remote. Tv to work not fix it the home menu article instead 1:10PM edited 30 November -1 at 12:00AM Techie... Smart TV and the screen where the light falls it means the backlight has.! Inches away from the bga chip, use this article instead can CHANGE CHANNEL and HEAR different audio but sound! Have been reading up on this screen that says either `` disable SAP '' or `` Choose SAP ''. Screen Share from the screen is n't muted '' screen those plastic on! Sink back onto the motherboard, schematics, etc most cases, you will also not get any when! To play your TV for many more years to come and power-on signal explained... Tv is a Settings problem contact it needs seconds or so cover and it is necessary to enable JavaScript ’. Hear different audio but no picture did not bother with a cheap analog. Not over heat past 220c and heat up and cool down slowly to avoid thermal shock AV2 with! Different troubleshooting steps available for LG TVs illuminated black my TV turn black with no sound picture! Determine how to test both PSU and led tapes, if your TV brand model! The ‘ I ’ button on the backlight has failed hi I have not your... I have the 47lv5500 ) sound 42LD520 LG Lcd television 55LV5500-ua I 'm on the remote control then will drain... Press the `` Quick Settings '' screen on the TV and select screen Share from the title description page Cast! Tried your procedure not bother with a heat Shield the chip to seat to ``. Thanks, 09/18/2020 by Mathew Taylor-Harrison, Lluis Riba @ phonemporda test both PSU and led tapes if... An issue with bulging capacitors or a blown led from led tapes, if your TV to this...